We're here to help
With a team of friendly, helpful engineers solely dedicated to supporting the needs of our customers, you can be sure that any problems you experience with your IT network will be addressed effectively and swiftly. Whether we are managing an engineer visit to fix a hard disk or resolving a Microsoft Exchange problem that your team cannot fix.
All Sol-Tec Support Packages share a core set of features:
- Remote, telephone and onsite support.
- Rapid response to your support request.
- Support from qualified IT professionals.
- Online support portal for you to log and track calls quickly.
- Full audit of your IT infrastructure with SME and Modular Support packages.
- Free advice on any planned IT projects.
- Support team available from 08.00-18.30