Modular Support
Whether it's a specific skillset or just time that you lack, Modular Support provides a set of clearly defined support modules, which you can piece together to produce a support contract that fills the gaps in your IT department.
At the heart of your Modular Support contract is the 'Core Module', which provides for your basic and essential network support. This includes proactive server monitoring; problem resolution; server anti-virus and patch management; back up monitoring and asset management.
Then, depending on your infrastructure and what inhouse skills you have, you just need to pick whichever additional support modules you wish to plug in.
You can choose to add your Exchange Server and allow us to monitor your mail stores, provide administration for new and existing users whilst ensuring all tested Microsoft patches and service packs are applied. Or maybe you would like us to provide and manage your user support. We will add, remove or modify user accounts working to your processes and timescales. We will ensure your desktops have the latest Microsoft patches and check your anti-virus is up to date.
We also offer other modules to manage your SQL, Citrix, Security and IT Recovery needs. All offered modules can be purchased with the knowledge that a team of highly qualified and accredited engineers are on hand to assist.