Velocity Support & Managed Cloud
Support, expertise and training in one flexible package
At Sol-Tec, we understand that transitioning to the cloud is a big change for your IT Team. We know the best way we can support your changing business needs is to help you maximise you IT budget, not burn through it.
So, rather than signing our customers up to separate support, expertise and training agreements, that often lead to overspend in some areas and underspend in others, Sol-Tec has Velocity – an all-in-one, points-based agreement, that you can use as you choose.
How it works
With a Velocity Support contract you can exchange your points whenever you need to, for whichever services you require at that time; incident support, training, expert advice or packaged services such as new servers in Azure or web app deployment. Velocity Managed Cloud offers all the great service you get from Velocity Support plus partial or complete management of your Azure environment.
Watch our video to learn how Velocity Support works:
Through Velocity Support, we want to give you the flexibility for your budget, to continue making the most of cloud and the benefits it brings your business. As your business evolves and your needs change, your Velocity Support agreement doesn’t have to; its just the way you use it that might.
Incident support with escalation to Microsoft Premier Support, regardless of whether we built your Azure cloud environment or not.
Hands on resources to bridge the skills gap in your team whenever you need it.
Access to knowledge and learning to support and upskill your own team.
Access to advisory hours with our experts ensures you can continue to capitalise on your move to the cloud.
Management of your cloud environment frees up your valued talent to focus on business improvement projects.
Maximise your tight budget by choosing Velocity to fill resource and knowledge gaps as they arise.